Reefs iOS App Support

[Josh]

This thread is for discussion of technical issues related to the Reefs iOS App.

The App is available for FREE through the Apple iTunes App Store. You can download the app here:
http://itunes.apple.com/app/reefs/id337679831?mt=8#

The App works on the following systems:

• iPhone 3GS
• iPhone 4
• iPhone 4S
• iPad 1,2,3 (New)
• iPod Touch

The app does NOT require a Reefs.com user account in order to function, however in order to use certain features like Forums, Chat, and Reefs.me, you will need to enter your login credentials. Credentials are entered in the Forum section.

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Current Version: 3.1
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Known Issues

• Upon app upgrade, some devices may experience an app crash when first launching the app. Restarting your phone will resolve the issue.
• Some phones may experience a crash of the app every time the app is opened. To resolve this, you should delete the app from the phone, redownload/reinstall the app from the App Store, and relaunch. This will resolve all known issues.
• Photos within the Coral and Fish Databases may appear to be of low quality. Beginning in version 3.2 we will enable higher resolution photos for certain items and gradually upgrade all images

If you have any problems related to the app, please feel free to post here and we will address the problems as soon as possible.

 

[paviya]

Nice sharing........

 

[Sailfish]

I bought the extra fish and coral databases.
Looking forward to seeing the pictures in better quality!
Also, would be nice to have the possibility of seeing the pictures when being offline.

 

[xxxAngeloxxx]

The app is down again? I keep on refreshing it and its telling no read thread available.

 

[ReefDiver]

Reef on ipad

The app is down again? I keep on refreshing it and its telling no read thread available.

+1 no problem accessing MR on laptop via Internet Explorer, but iOS app on ipad is buggy like second hand live rock!!

 

[MysticalKnight]

+1 not workin my iPod or droid

 

[OGGISPORTS]

Not working the reef app or the tapatalk

 

[Bry17nyc]

I have downloaded the app three times and it still crashes and now something shows up saying " this forum is either restricting access from reefs or the installed reef plugin is not working. Please contact the forum administrator."

 

[Waleedwale1]

The app doesn't cover my whole screen, there's a black space on top,
Above the time and battery.

 

[TommyP]

Does anyone else have a problem on the iPhone app where every time you try to use it on your phone you have to log in again ?

 

[Waleedwale1]

Does anyone else have a problem on the iPhone app where every time you try to use it on your phone you have to log in again ?

Yes, my info is already filled out but I still have to login

 

[duromega]

The app doesn't cover my whole screen, there's a black space on top,
Above the time and battery.

You have an iPhone 5

 

[Waleedwale1]

You have an iPhone 5

Thanks, I thought it was an issue with the app.

 

[TommyP]

Yes, my info is already filled out but I still have to login

Mine is too, so I hit "log in"

Then I get:

System message
You have entered an invalid username or password. Please enter the correct details and try again. Don't forget that the password is case sensitive. You have used 1 out of 5 login attemps. After all 5 have been used, you will be unable to log in for 15 minutes.
OK

Then I have to click Login at the bottom left, and type my info in everytime and it works fine...

 

[bayondai]

I just downloaded the new iOS app and I can't seem to send any pm's. I usually click on the persons user name and it gives me a few options but I can't click on the name. I have an iPhone 5

 

[TommyP]

I just downloaded the new iOS app and I can't seem to send any pm's. I usually click on the persons user name and it gives me a few options but I can't click on the name. I have an iPhone 5

I have the same problem, I can't click on anyone's name to send them a pm, see their topics or their posts.

Also, have been receiving e-mails saying that my account has been locked due to multiple attempts to log in using an incorrect password...

 

[Jaftica]

Use tapatalk

 

[bayondai]

I also got the email saying someone was trying to use my account. Ha ha
How do I use tap talk?

 

[bayondai]

It also stretches the pics to fit the screen.

 

[duromega]

LOL I'm staying in the old version!