Everyone loves to blame con Ed for everything, yet the brown outs and black outs in areas(mainly Astoria) are due to the builders of apartment buildings everyone lives in.
They buy 2 or 3 single family homes and build a 77 unit apartment building and expect the same wiring that supported 3 families to support 77 all with air conditioners in almost every room that has a window.
Also people dont follow the guidelines laid out over the radio as well as tv on how to use your a/c during the hottest season. Instead of only turning it on once you get home people leave them on all the time. Granted I do the same sometimes so I come into a nice cool place here but my wiring can handle the load.
Also from being FDNY for 11 years I
saw first hand the response times by their emergency crews. It rarely took over an hour when a manhole fire happened. Pretty good if you ask me.
Their response time is faster than LIPA which is now national grids is.
Also what it comes down to is that no matter who you use it's still con Ed in the end because they own the wire your new provider will use and it will still be them who you have to rely on to fix issues. Only change is now you have 2 companies involved with problem solving and you better hope your new provider is on good terms with Con Ed because theyre at the mercy of them. If theyre not on good terms and the problem is after the pole or at your pole for your house good luck getting Con Ed to respond. Con Ed also is still in charge of the distribution. It's the same with phone companies in the city, the other providers simply "rent" the copper from the phone company.
Grass always seems greener on the other side- that is until you look at it straight on, then you realize it's the same shade of brown you have, just with more landscapers in charge of maintaining it.