6045 stopped working

[Wes]

Today i got home and the 6045 is not running...I can't get it to come back on. It didn't last long at all what should i do.

Thanks,

Wesley Few

 

[ireefny]

unplug it & check the impeller, it takes 1 min to wipe clean, from the inside.

 

[Wes]

unplug it & check the impeller, it takes 1 min to wipe clean, from the inside.

just did it...still nothing...this thing is awesome

 

[meschaefer]

Go to the Tunze forum and post about your problem, Roger from Tunze will take care of it for you. When my 6025 died, I sent it back to them, and they sent me a new one.

 

[herman]

Wess, i have some spare Hydor Koralia you can borrow until the issue is resolved.

 

[Wes]

thanks herman...the 6000 is still going strong so it will do while i wait...

i am kind of hoping they let me exchange the nano 6045 for a regular stream 6060....the nano problems are leaving a bad taste...this thing only lasted about a month.

 

[Wes]

i got it working...had to jump start it by plugging it in and turning the prop

 

[TimberTDI]

So how much you do you want for it?



Does anyone notice this is in the marketplace or is it just my PC?

Steven

 

[RareZ]

I guess its not for sale no more..

 

[Wes]

So how much you do you want for it?



Does anyone notice this is in the marketplace or is it just my PC?

Steven

it's in the AquariumSpecialty vendor forum. Where I bought it from. Wouldn't you let the person you bought your equipment from know if it broke within a month after buying it?

 

[TimberTDI]

:duh: I was reading it from the home page.

 

[SuRFeR BoY]

sorry to hear the problem.. one month is not long at all!

 

[Wes]

ok it stopped again overnight and won't come back on at all now...

 

[meschaefer]

Have you gone to the Tunze forum at RC?

 

[Tonyscoots84]

dont you get a 2 year warranty from tunze :scratch:.... call em up and they will take care of you (they are a great company)...

 

[MO~IDOL]

It does have 2 years warranty...contact Roger at "[email protected]" or go to Tunze forum at RC. He'll work something out with you

 

[Wes]

yeah i posted in the tunze RC forum...Roger said "It could be two things. The shaft is broken- it should not come out, I have seen a couple older 6045s where the shaft snapped. A bit is left in the bottom of the pump and the rest is free. It could also be that the drive unit has a lot of grit in it. I had one come back that a little sand was in and it caused this problem."

The shaft isn't broken and i did get it running again, but this thing is fussy and i'm not too crazy about it.

 

[MO~IDOL]

yeah I'm with you...one of my 6025 has the common issue loose shaft, noise, back spin and rusty in a month...

 

[Wes]

Ok, Roger is mailing me replacement parts to take care of the problem....All is well

 

[meschaefer]

Ok, Roger is mailing me replacement parts to take care of the problem....All is well

Good. I was going to be really surprised if they didn't take care of you. These little pumps are expensive, but the customer service is unbeatable.