Ecotech VorTech help

[LIreefguy106]

Greetings fellow hobbyists,

I have 2 of the ecotech mp40wes.

-The 1 on the right in the video works until you attach the wet side piece than it flashes this light sequence with the blinking "W". You'll see once I detach the wet side and restart the unit, it begins to work.

-The 1 on the left in the video doesn't work at all and is making a clicking noise in the power adapter.

Questions I have:
1) what can I do to fix each one?
2) how much will it cost me?

Any help is appreciated and thanks in advance folks


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[bonomo53]

Reach out to ecotech they have really good customer service and parts usually come next day since they're in PA.

 

[anthonys51]

You know you can email or call ecotech. There customer service is excellent


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[LIreefguy106]

Thanks, I'll email them and see what they say.


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[anthonys51]

Hands down ecotech products are the most expensive in the hobby. But your also getting great customer service and reeflink making you able to control your products over the phone without buying apex. So I think after all is added up. There product is a good deal


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[Bulldog5]

Really r the best something went wrong with mine a few months ago. I was out of warranty still got the parts I need and said it was covered.