- Location
- Ridgewood, Queens
I have been dealing with an online pet supply company called Seacorals.com and in my opinion they are horrble to deal with. I ordered a 12" T8 florecent bulb for my work fish tank a month ago...
First I received a box in 4 days which is great except in the box is 2 sea shells with an invoice for the bulb, call them they couldnt find the order in the system and say they will have to call me back. They call back and apologize up and down saying we will send the bulb with a return label. I get the new box with the return label and the wrong size bulb, I called for 2 weeks no one would pick up the phone, i leave several messages and still nothing.
Finally i get an email 10 days ago saying it shipped and I received it today and guess what ITS THE WRONG BULB AGAIN!!! ( i was just recived the package as i was typing this...).
I give up with them, it's completely unacceptable.
First I received a box in 4 days which is great except in the box is 2 sea shells with an invoice for the bulb, call them they couldnt find the order in the system and say they will have to call me back. They call back and apologize up and down saying we will send the bulb with a return label. I get the new box with the return label and the wrong size bulb, I called for 2 weeks no one would pick up the phone, i leave several messages and still nothing.
Finally i get an email 10 days ago saying it shipped and I received it today and guess what ITS THE WRONG BULB AGAIN!!! ( i was just recived the package as i was typing this...).
I give up with them, it's completely unacceptable.
