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Paul B

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This week I went to get my wife a new I Phone which is supposed to be smart. It's not as smart as it thinks it is. First of all a few months ago I went to a Verizon store and they told me she was not ready to upgrade until January of next year. But, for some reason they must think it is January because now she can Up grade from her aluminum and wood phone.
The crank fell off of it so she needed a new phone.
So we go to the Verizon store which is a huge, almost empty place that they could have built in my kitchen and there was only 2 people in front of us.
There seemed to be 5 or 6 people working so the wait should be quick. Wrong. After 45 minutes they call our name and we speak to this nice young man who shows us all the phone choices and we finally settled on the "free" upgrade that cost me $400.00. Anyway, along with that I got this little box that is supposed to allow her to go online with her laptop anywhere the phone works. All you have to do is put in this little number and it automatically works. Yeah right. So we spend another 2 hours in the store getting more "free" stuff" and learning how simple this is to program.
At home five hours later I still can't get the stupid thing to do anything except light up, so if nothing else, I have an expensive night light or door stop.
To initiate the thing you have to put in your Apple Password. I have that written down on a piece of paper with my address, phone number and birth day just in case I get lost and someone has to bring me home.
It worked 5 minutes ago when I bought "In a Godda Divita" from I Tunes for 99 cents.
But I guess it doesn't like my choices of music so my password stopped working. OK now I have to reset my password and it has to have 8 letters and numbers with at least one capital, so I put in "Washington DC".
I tried all sorts of different passwords that I have written down until it stopped me to say that it thinks I forgot my password. OK so now it wants my birthday.
I am pretty smart and know my birthday. It is an easy birthday to remember because I was born on Christmas Day
Along with some famous people.
I type in December 25th with the year. It says that is incorrect.
So I put in my wife's birthday. That is incorrect. Now I start putting in the birthday of my Grand Daughter, my copperband butterfly, Angelina Jolie,
Abraham Lincoln etc. None of them worked so I naturally assumed it wanted me to put in Bill Gates birthday but I didn't know it. Then it says I have to look on my router and put in the WEP Key whatever that is. I used to do a lot of woodwork. I have a few routers but none of them have any WEP Key on them, I keep them next to my drill press.
until I realized I needed to look under my computer.
So I crawl under my computer desk and find the WEP Key and type it in. It tells me, that is incorrect.
So now nothing works and we have to go back to the Verizon store on the Fourth of July which is the most American thing I can think of to do today.
If I had the little Nerd who designed this phone in my hand yesterday I would have wrung his little neck. There is no reason this stuff has to be this complicated as even my almost two year old Grand Daughter could make it much simpler.
I think all passwords should be 3 letters, something easy like "DUH".
There also should be a big "ON OFF" switch on the front of the phone, something like you have on your wall to turn on your lights. So all you need to do is turn on the big switch (which could also turn your lights as you can't use the thing in the dark anyway.) Then type in "DUH" and it automatically syncs every device with in a mile from where you are standing. Other people on the same device will just have to wait until you are done.
Instead of a WEP KEY there should be a big skeleton key that you stick in the back of the thing. I could use that same password "DUH" for all my bills such as electric, water, gas etc. If someone wants to break into my utility account and pay the gas bill for me, go ahead, who cares?
All of this stuff could be made so much simpler. Did you ever go to a store that is mostly women and they are on line for something like clothes or shoes?
You could retire on those as people are asking questions, showing the cashier pictures of their kids, explaining why you have to buy this outfit because they have varicose veins of cellulite or if the checkout girl things these pants make you look fat. Your fat makes you look fat, the pants just make you look silly.
A Man's store should not even have any check out people. Just put a sign on everything reading about what everything costs and put a bucket by the door. Then, on our way out, we will throw in about what the item costs. At the end of the day, it will almost average out and sometimes they will make a little and some days they will lose a little, but we won't have to wait on line and we don't want to ask any questions anyway. :happysad:
 

Paul B

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Thanks Saltwaterinbrooklyn. We just got back from the Verizon store. They opened today at 11:00 so I got there at 10:00 and stood out in the rain until they opened. I was first online and the guy just sneezed on the thing and got it working. Now I am good to go.
On the way home I stopped at my favorite LFS but they didn't have anything unusual so I saved some money.
Where are you in Brooklyn?
 

Paul B

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OK, I almost know where you live.
This morning we went back to the store an hour early so we didn't wait on line, the guy fixed it in 30 seconds because the instructions were made for a Chowawa.

Also when I was there the guy told me that Verizon gives me 15% off my cellular bill because I am a Veteran. Great. But I needed my Army discharge papers for that. Who carries around their Army discharge papers? I got out of the Army 45 years ago. So he says I could go on line and simply scan them over. Simple. I went home and put in the web site he wrote down for me and the site comes up and asks me if I want the Veterans discount.
No, of course not, I want to pay double. What a stupid question. That's like if someone is hitting you over the head with a hammer and he asks you if you would like him to slow down or stop.
So I check that I want the discount and it has two choices where I could click. One says to scan in my pay stub and the other one wants my employer, but it was just as stupid because I have been retired for 5 years and don't have a pay stub or an employer. It didn't say anything about Army discharge papers. But you can have a live chat. So I go to live chat, but the living person was a computer and not really live. I was born at night, but not last night so I know a live voice when I hear one. 40 minutes into a pleasant conversation with the "live" computer and it tells me to put in my employer's name. OK, Tom, Harry, Sam, what difference does it make because I don't have an employer.
Then a live person takes over and types in, "where it asks for your employer put in ARMY and where it says address just make one up".
Then scan in your discharge papers.
Now does that make any sense to anyone and how are you supposed to know that?
 

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