- Location
- Baiting Hollow Long Island NY
My Verizon internet went out so I called Verizon. After you talk to the sexy sounding computerized girl for 15 minutes and screw up the answers, you get a person. So finally a young sounding female comes on and says "Yes". Not hello, this is Verizon, may I help you, drop dead, nothing, but "Yes".
OK no big deal so I say, are you the tech? I hear noise like she is dragging the phone through a FOWLR tank for 5 or 6 minutes. Then I hear "Yes".
I say, are you the tech? Yes er yes, yes I am. Then I hear that gravel sound for 4 or 5 minutes. Then "Yes". I say, are you the tech, and are you alive?
Yes I am the tech, let me look up your information.
Now, she didn't yet ask me my name, phone number, color of my eyes, favorite recording artist, nothing, but I do get that live rock sound again for a few minutes.
Then I hear "Yes". Are you the tech? gravel sounds. "Yes".
I say "are you OK?. Yes Sir, what is the problem? I say, my internet doesn't work. She says, how long has your TV and phone been out?
I say, no, I am talking to you on the phone, my internet doesn't work.
Gravel noise................Yes. Hello, are you there? Yes Sir, the important thing is to get your TV working. My TV is working fine, but in a minute I am going to smash the phone with it..........Gravel noise............
Yes. Yes, it is still me. Oh yes Mr Roger. Who is Roger?
Gravel noise...............So it is your TV and phone that is not working. How long has it been out? Gravel noise.................................Yes.
Did anyone else try to repair your phone? No, my phone is unfortunately working fine.................OK let me pull up your records. I say, OK but we have been on the phone for 30 minutes already and you said you were going top look up my records 4 times. She says, how do you spell your name? I said, I spelled it 5 times already, look at your notes. OH OK Sir, I will run a test of your TV signal. My TV works fine, I am not so sure about you though. Gravel, live rock noise for 5 or 6 minutes. Yes.
YES, I am here, are you the tech? How do you spell your name? How do you spell yours? She says just give me a moment, I said I have been giving you moments for half an hour, I mean really! Give me a moment and I will pull up your records. How do you spell your name?
This went on for about 45 minutes. The only reason I didn't hang up is that it took so long for me to get to the point where she got my name right and I thought I was on a radio show and they were going to say, "this is a phone scam and you just won a trip to Bangaladesh"
Then I hear that noise and I hold on for about ten minutes.
Then a male voice comes on and asks me to spell my name.
I said, really? What happened to that girl? He said, she had a medical problem. I said, you think? I heard someone in the background say "is she OK?" I don't know if she was on drugs, had a stroke, didn't get enough sleep or maybe she just won a trip to Bangaladesh.
So in two minutes the guy fixed my problem but that entire call took over an hour. It was unbelievable, you can't make this stuff up......Yes :smoker:
OK no big deal so I say, are you the tech? I hear noise like she is dragging the phone through a FOWLR tank for 5 or 6 minutes. Then I hear "Yes".
I say, are you the tech? Yes er yes, yes I am. Then I hear that gravel sound for 4 or 5 minutes. Then "Yes". I say, are you the tech, and are you alive?
Yes I am the tech, let me look up your information.
Now, she didn't yet ask me my name, phone number, color of my eyes, favorite recording artist, nothing, but I do get that live rock sound again for a few minutes.
Then I hear "Yes". Are you the tech? gravel sounds. "Yes".
I say "are you OK?. Yes Sir, what is the problem? I say, my internet doesn't work. She says, how long has your TV and phone been out?
I say, no, I am talking to you on the phone, my internet doesn't work.
Gravel noise................Yes. Hello, are you there? Yes Sir, the important thing is to get your TV working. My TV is working fine, but in a minute I am going to smash the phone with it..........Gravel noise............
Yes. Yes, it is still me. Oh yes Mr Roger. Who is Roger?
Gravel noise...............So it is your TV and phone that is not working. How long has it been out? Gravel noise.................................Yes.
Did anyone else try to repair your phone? No, my phone is unfortunately working fine.................OK let me pull up your records. I say, OK but we have been on the phone for 30 minutes already and you said you were going top look up my records 4 times. She says, how do you spell your name? I said, I spelled it 5 times already, look at your notes. OH OK Sir, I will run a test of your TV signal. My TV works fine, I am not so sure about you though. Gravel, live rock noise for 5 or 6 minutes. Yes.
YES, I am here, are you the tech? How do you spell your name? How do you spell yours? She says just give me a moment, I said I have been giving you moments for half an hour, I mean really! Give me a moment and I will pull up your records. How do you spell your name?
This went on for about 45 minutes. The only reason I didn't hang up is that it took so long for me to get to the point where she got my name right and I thought I was on a radio show and they were going to say, "this is a phone scam and you just won a trip to Bangaladesh"
Then I hear that noise and I hold on for about ten minutes.
Then a male voice comes on and asks me to spell my name.
I said, really? What happened to that girl? He said, she had a medical problem. I said, you think? I heard someone in the background say "is she OK?" I don't know if she was on drugs, had a stroke, didn't get enough sleep or maybe she just won a trip to Bangaladesh.
So in two minutes the guy fixed my problem but that entire call took over an hour. It was unbelievable, you can't make this stuff up......Yes :smoker:
and cancelled and switched to optimum. I don't need more problems :arg:
