Hope everyone had a safe & relaxing Christmas.
Yes, we are open today from 12 to 6. Alfredo, I'm not in today but I've asked Kevin to put aside your frag for you if you're picking up.
For all UC matters, it's fastest to email me at
[email protected] or my google voice # (518) 712-9466 instead of the toll free # since I'm always near my iPhone. For all MA matters, please call the local #.
lljsreptiles: Yikes...I'm extremely sorry to hear that, please accept our sincerest apologies! As Alfredo pointed out, our hours are posted on our website & under our signature / profile here on MR. Please shoot me a PM or give us a call next time you're swinging by...I'll make sure that we take care of you to make up for this inconvenience.
As for the topic of corals in the basement - Our main reason & concern for not actively inviting customers to look downstairs is for safety and insurance purposes. The basement is, after all, majorly used as a storage facility for our service company, livestock that is being quarantined, and all other extra equipments such as sumps & refugiums for our displays upstairs. To put it simply, it technically is not open to the public for walk-in customers
As long as you are aware of the issues listed above and agree to our terms, simply make an appointment with either Joe, Vince or Kevin to give you a small tour of the UC facility downstairs.
We appreciate everyone's kind words and it only motivates us to continue improving our store! Looking forward to a great new year with all of your continued support.