Fish delivery mixup in the news...
- Thread starter JennM
- Start date
Not sure about your all's experience at Air Cargo, but leaving with some one elses package is pretty hard to do. This was more then a miss communication, it was a break down of their system. A body and a fish box are wildly different in size, shape, weight and labeling.
What concerned me was the last comment about the store owner saying that the fish were left behind and "PROBABLY" died?
Did he not know what happened to the fish? Come on! I can't remember a time that we shipped fish to someone and we never found out what happened. If something like this were to happen, the fish would either be returned to sender, or someone in the area called to pick up the fish.
I have a feeling that the writer of the story missed something in the translation there.....but quite an odd incident.
One thing we know and already knew, is that dead bodies always take priority over perishables....Fish and other cargo always get bumped if there's a dead body being transported.
Interesting eh?
Did he not know what happened to the fish? Come on! I can't remember a time that we shipped fish to someone and we never found out what happened. If something like this were to happen, the fish would either be returned to sender, or someone in the area called to pick up the fish.
I have a feeling that the writer of the story missed something in the translation there.....but quite an odd incident.
One thing we know and already knew, is that dead bodies always take priority over perishables....Fish and other cargo always get bumped if there's a dead body being transported.
Interesting eh?
As my non-industry friends hear about this story (it was on our local news this morning), emails are coming in as they ask me if I've heard about it, etc.
I just can't understand how this sort of "miscommunication" happened. Did the LFS employee not LOOK at the freight as it was loaded? That would have been the time to say, "Umm I don't think that's mine..."
Did he not read the air waybill he signed for? Did the airline staff not read the air waybill?
And the assumption that the fish didn't survive is somewhat lame - there was no explanation if they were simply left behind at the airport, or if they were misdirected or "lost". If they were misdirected or lost, I suppose a dead shipment (pardon the pun) is a possibility but if they were still at the destination airport and it took a couple or three hours to sort out the mix-up, there's no reason to think that the fish didn't make it.
Of course this is the first and last we'll hear of it, because the conclusion and result of investigation is not nearly as newsworthy as a stiff being delivered to a pet shop, but I'm curious to know just how such an unlikely "breakdown in communication" occurred.
Jenn
I just can't understand how this sort of "miscommunication" happened. Did the LFS employee not LOOK at the freight as it was loaded? That would have been the time to say, "Umm I don't think that's mine..."
Did he not read the air waybill he signed for? Did the airline staff not read the air waybill?
And the assumption that the fish didn't survive is somewhat lame - there was no explanation if they were simply left behind at the airport, or if they were misdirected or "lost". If they were misdirected or lost, I suppose a dead shipment (pardon the pun) is a possibility but if they were still at the destination airport and it took a couple or three hours to sort out the mix-up, there's no reason to think that the fish didn't make it.
Of course this is the first and last we'll hear of it, because the conclusion and result of investigation is not nearly as newsworthy as a stiff being delivered to a pet shop, but I'm curious to know just how such an unlikely "breakdown in communication" occurred.
Jenn
Did the corpse actually get loaded and taken to the airport? WOW...I didn't read that part in the clip I read. I assumed that the body just went to the airport and brought out when the employee for the store showed up to claim his fish boxes.....that's when they realized that there was a problem.
This is definately a big oops by the airlines....I do feel sorry for the family of the deceased.....not exactly how you want something like this to go down.
E
This is definately a big oops by the airlines....I do feel sorry for the family of the deceased.....not exactly how you want something like this to go down.
E
According to the news I read (and saw) the body ended up going right to the pet store. I seriously doubt they opened it up - anybody with an ounce of intelligence would have seen that this was *not* a fish box.
They interviewed the man's widow on TV - she was very good natured about it, she said her husband never liked to fly and this was his "revenge" for her putting him on a plane
His body was being donated to science for Alzheimer's research.
Yeah - methinks the airline has some 'splaining to do.
Jenn
They interviewed the man's widow on TV - she was very good natured about it, she said her husband never liked to fly and this was his "revenge" for her putting him on a plane
His body was being donated to science for Alzheimer's research.
Yeah - methinks the airline has some 'splaining to do.
Jenn
No I'm not sure. Neither of the articles I read, nor the report on the news, specified if it was opened or not. They could have concluded what the contents were by the labeling I'm sure.
Why - did you read somewhere that they actually opened the box?
If they did take off the cardboard, I'm sure the pine box contained within would have been enough of a clue.
Jenn
Why - did you read somewhere that they actually opened the box?
If they did take off the cardboard, I'm sure the pine box contained within would have been enough of a clue.
Jenn
Having worked in this industry and my past life at an airline (that rhymes with Smelta) for 10 years, this is pretty astounding.
Would the shape of the box not be a big clue to what the shipment contained? Never mind the big label on it that states, Head - this end up (done for loading in the aircraft).
Just a big head scratcher.
FYI - Human remains are one of the largest commodity types shipped air cargo.
Would the shape of the box not be a big clue to what the shipment contained? Never mind the big label on it that states, Head - this end up (done for loading in the aircraft).
Just a big head scratcher.
FYI - Human remains are one of the largest commodity types shipped air cargo.
My thoughts exactly. Usually there's a day-glo sticker that says, "Human Remains: Handle With Care".
While the airline clearly made a big mistake, I still have to wonder about the shop employee who made the pickup... if he couldn't tell the difference between a fish box and a pine box, that doesn't say much.
I'm sure the store owner wasn't pleased... I can't even imagine.
Jenn
While the airline clearly made a big mistake, I still have to wonder about the shop employee who made the pickup... if he couldn't tell the difference between a fish box and a pine box, that doesn't say much.
I'm sure the store owner wasn't pleased... I can't even imagine.
Jenn
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