I have a small question. How much surface agitation is going on in there? Sometimes a lot of surface agitation will release alot of co2 causing a rise in PH. I disagree with the vineagar. Although it will bring the PH down. It wont stay down, the root of the problem needs to be figured out. So lets hit the basics (i hope this isnt long winded im just trying to help you nail it down) the general buffers in an aquarium are: Phosphate, ammonia, Bicarbs (HCO3), Carboxyl groups (amino acids specifically). Okay with that being said, you have to have a ratio of one of these higher than your major sources of hydrogen in order for your ph to stay high. Now the major sources of hydrogen are: Co2 and H20, these are your sources of carbonic acid H2CO3. Carbonic acid is an acid so naturally it will lower your aquarium ph. The only way to get more Co2 in your water is to lower the amount of surface agitation. So that may help alittle to bring it down. But lets try to find a few other hydrogen sources. amino acid breakdown is a great source of hydrogen but unfortunalty ammonia ions (nh4) are fatal to fish, (you must have a very low NH3 level in your tank) so lets rule that one out. Another source of hydrogen ions is phosphoric acid (H3PO4), which is derived from hydrolysis of phosphoprotiens, this one may help you get a little more hydrogen ions floating around in there. That nasty phosphate ion that everyone tries so hard to get rid of is probably your biggest culprit, you more than likely have none floating around in there. All in all the only way your going to bring the ph down is to do one of two things, find a constant source of Hydrogen (other than putting in a vinegar water IV drip) or lowering your bicarbonates or other buffers. If you ask me 11 is way too high of an alkalinity reading. Your case chemically needs to be about 8. I hope that I actually helped you and didnt confuse the living hell out of you with this post, like i said im only trying to help and im not very good at explaining myself.