I went on vacation a week ago Friday...the night before I left I decided to clean the overflow siphon tube and when I was restarting it I managed to zap my IceCap ballast with water. It was 8:30 PM EST when I called MarineDepot and explained I was leaving for a 9 day vacation the next afternoon. I did not call in time to make their normal Fedex pickup. They were kind enough to drive a new ballast over to the Fedex location and have it overnighted to me...we got the ballast on Friday morning and left on schedule that afternoon. It would have been a miserable vacation if I had to leave town with no lights on the tank for 9 days!
They went out of their way to help me and I thought they deserved some good press for the effort!
Regards,
Bill
They went out of their way to help me and I thought they deserved some good press for the effort!
Regards,
Bill