I ordered some stuff from the built for you package. Had a rough night at work and failed to hear the doorbell ring and my bulldog bark. Found a note from FedEx saying they would be back Monday to deliver my package (this happened on Friday and the nights are getting cold in WI.) Needless to say I panicked. I went to the local FedEx office. The lady radioded the driver and set up a place for us to meet. Ten minutes later I had my cleanup crew in my hands. Once again, everything was alive and healthy. The reason I am posting this is so if this happens to you (not home, sleeping, whatever), get ahold of FedEx and hopefully they will be as helpful to you as they were to me....Thought I'd share...