I gave them a try last week because some of a dozen tangs/clowns I couldn't find at no wholesalers, and they seemed located just a few miles away but didnt offer pickup so at least the fish would not be stressed much coming from such a short distance within the same county.
I RECEIVED A LARGE BUT LIGHT FISH BOX ON TUESDAY APRIL 1, 2014 via UPS.
When I opened it I was shocked that THERE WERE ONLY SIX TINY SPECIMENS OF THE DOZEN FISH I ORDERED AND ALL WERE DEAD! And looked rotting like the vendor is in the business of shipping dead fish. They were not professionally bagged, not doubled, and leaking water all over. The rest of the items the shipper didnt even bother to ship.
Okay, business is bad in this economy but DAMN! I could not reach anyone by phone or email. Luckily I live close to the UPS customer service center in cerritos, ca so I drove over and explained the scam and they accepted a return billed to sender.
I drove to their biz address and it is a GAS STATION! When I got back home I filed a credit card dispute and then did some googling and found freshmarine.com is also associated with an ADULT NOVELTY online store called Jumbohut.
I know I said never mail ordering fish again before with liveaquaria, but damn, this takes April Fool's to a whole new level as I cannot understand the mentality of a business with a professional looking website scamming people left and right so bad they get-off on celebrating it like that evenmoreso on my April 1 delivery by sending some DEAD fish to 'fill' the order.
Should I alert the FBI or INTERPOL about this scam, how??