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watchedout

Experienced Reefer
Location
long island
Rating - 100%
6   0   0
Im a little upset monday i called pop corals and they said they were open until 9pm so i live in long island i got in my car battled the snow and the belt parkway to reach them by 830 and they were closed should i be upset about this it makes me not want to try and go there again any feed back from guys who have been there would be awesome
 

STRIPERVIPER

Advanced Reefer
Location
LONG ISLAND
Rating - 98.8%
162   2   0
Pop

I'd be annoyed too. That being said they are a good shop with some really nice pieces at reasonable prices. The staff does know what they're talking about. Maybe next time when u call u should tell them you're coming and make sure they're staying open. Maybe there was some emergency or something and the guy had to close early. I've been there a bunch of times where there's only one person working.
 

watchedout

Experienced Reefer
Location
long island
Rating - 100%
6   0   0
i mean maybe i even PMed them and no answer im not looking for anything its the just fact of customer service if i go some where to eat and i have **** service im not going to go back but if i go some where and i have **** food and great customer service im gonna go give it another shot
 

BKLYNREEF123

Advanced Reefer
Location
Brooklyn
Rating - 100%
42   0   0
I would give it another try. It sucks that they were not there, but in their defense the weather was bad, and it was close to their normal closing time. I would go when the weather is not as bad and when you can get there a little earlier. 30 min isn't long when your shopping for fish and corals.
 

Mr.First

Junior Member
Location
Nassau
Rating - 100%
29   0   0
I remember asking Gene at Tropical Showcase why he didn't close early on one hot August Sunday afternoon. His comment was, "what if someone shows up that was expecting us to be open"? That's not the way I run my store".
I always respected him for that.
So, heck yes I would be upset. I hate the Belt.
 

watchedout

Experienced Reefer
Location
long island
Rating - 100%
6   0   0
Angelo exactly i made it from long island to brooklyn it wasnt that bad and mr first your totally right i work for a large company and if sometimes i gotta stay open that extra 10 mins to make sure the customer is happy i will
 

Lenny718

Advanced Reefer
Vendor
Location
Staten Island
Rating - 100%
147   0   0
Should have called Johns cell, I think the number is on his page. John lives like a block away and would have met you and opened if he knew the circumstances. No body beats there customer service in my opinion, I had a RW4 pump that I didn't even buy from them break and they fixed it for me free of charge.
 

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