Next-Day shipment didnt arrive.. will they survive?

[l Morphine]

I would accept it. Although theres no hope, there is a chance one could be alive. Just call your credit card company now and stop payment. Explain to them the situation so you can get your money back

 

[Waleedwale1]

I would also accept it, and then file a claim with sufficient proof.

 

[LBC]

Tanks guys.. not Alfie tho haha =D

I called the credit card to 'stop payment' as u say and the thing is, I wont be around Monday to wait all day like I did the past 2 days so it will likely be dropped off at my doorstep like 5+ days stink

But the whole thing is beyond control now so who cares.. i've had enough of fedex, good riddance i hope i never have to use them again not even for closing docs ever again

 

[Cibo]

Dam shame! where does the tracking # say it is??? what did fedex say that it was not delivered ? are they missing a plane also?

 

[reefs4life]

Yeah honestly I wouldn't blame the seller in this situation. Yes maybe they're a shady seller but FedEx is the culprit here. I've used FedEx a couple times in terms of overnight shipping for both livestock and Apex servicing and they're not a reliable shipper IMO. They always delay their shipment and one time when I called to complain the customer service rep was so nasty, she said if I read the terms of shipment, they have the power to deny their commitment of overnight shipment for any circumstance such as weather or heavy package traffic. In other words, she told me that they can f*** you over at their discretion and there's nothing you can do about it.

File a DOA with FedEx and have them take the loss, that's what they earned themselves.

 

[LBC]

Dam shame! where does the tracking # say it is??? what did fedex say that it was not delivered ? are they missing a plane also?

ROFL that and ur sig remind me how petty these things are - several exotic marine lives - in the bigger scheme of things.

I'm so PISSED thinking about how Fedex would delay a shipment not 1, now not 2, but FIVE DAYS and going as of Monday morning!

But, why bother. The SELLER (SWF) would like to pretend that it is not reachable between 4:30pm Friday til Monday morning.. and I doubt I will be able to reach them by phone even Monday morning cuz SWF is so evasive. As if they dont have staff to come and feed fish on a multidaily basis =D

Get this: The package finally changed location from Tenessee to San Francisco overnight. Why fly from the south to the north? Hello i'm in SOcal not NOcal. Fedex usually isn't so F-ed up but this shipment proves they F up royally sometimes.

If they leave the package on M or T then its good cuz at least i will have the rotting bodies as proof to mail back if they require it like LiveAquaria did.

Anyways, I'm so thru with dealing with retailers and shipping livestock. Afterall I'm minutes from the LAX importers, wholesalers; so others, never again!

On ebay I do ship freshwater plants but never had a problem, even with cheap USPS, when its LIVE TROPICAL FISH shippers are supposed to be sensitive to that sort of urgency.

It's unethical for fedex to treat a box of live fish as delayable trash. Its also unethical for a seller to ship for Friday and Saturday delivery, but not even be available fri afternoon for troubleshooting shipments gone bad.

Lifes too short to have so much drama over fedex incompetence. Never again with them; i will be filing my experience with their lack of concern for marine life with wherever seems appropriate and make sure I lose not a penny because of their delays which means the seller will have to deal with insurance claims etc since they chose the shipper not me (i always choose UPS next day over fedex for years now).

SWF, FEDEX: good riddance =D *gimme a beer*

 

[crox99]

I never had an issue with SWF.com. I actually had a $120 credit from 5 years ago and originally they didn't accept it because you only have 1 year to use it but after I sent them their email they let me use it because that email didn't mentioned anything about expiration.