I just got my order that I placed with you, the order number is 2013-09-*****, and i'm quite unhappy at this point. I was really disappointed when I started to pull bags out to acclimate the frags I ordered and noticed just about all of them weren't mounted on plugs. The only one that was mounted was the freebie Ricordea that I got with my order. To say i'm unimpressed is a bit of understatement right now. For future reference it might be a good idea for you to note that they might not be mounted and offer an option to have them mounted. It can't take much time or cost much for you to do that for your customers.