Vortech issues on day 1.

[20gallonreefer]

Oh yea well then you have a problem. Best bet is like everyone said, call Ecotech Marine on monday morning. Good luck

No

 

[44santababy]

This happened to me with my mp 40, it turned out the board was bad in the wave maker control. Eco-tech sent me a new board FREE and i just replaced it with the new one (took about 10 seconds). After switching it out, the pump worked perfect. I then called eco-tech again and asked for a back-up board, they sent me another free for just in case...this pump was brand new...

 

[magicalmets]

It's alive!!

 

[magicalmets]

Well it was lol. Guess I'll wait to mon

 

[44santababy]

on the back of the controller you will see 3 screws...remove them and the back of the controller. Now the board is exposed, just detach the board and reattach and see what happens.

 

[ecchybridLE]

What size tank? Are u sure your glass isn't too thick?

 

[magicalmets]

It's a jbj 28

 

[jedimaster1138]

Green/red is a "stall error". It just happened to me, not 2 weeks ago, with a brand new mp10 the first day i had. Actually the first 10 minutes I had it.

Power it off. Then remove the wet side. Now power back up, just with the dry side hanging on your tank. If it goes into the same error mode (mine sometimes took anywhere from 5-20 minutes to do it), call Ecotech first thing Monday morning, they will happily send you a replacement withing 48 hours ish and you'll send them back the bogus one.

If it runs fine without the wet side... well just call them. They'll take care of you. Their support is very good.

 

[magicalmets]

Green/red is a "stall error". It just happened to me, not 2 weeks ago, with a brand new mp10 the first day i had. Actually the first 10 minutes I had it.

Power it off. Then remove the wet side. Now power back up, just with the dry side hanging on your tank. If it goes into the same error mode (mine sometimes took anywhere from 5-20 minutes to do it), call Ecotech first thing Monday morning, they will happily send you a replacement withing 48 hours ish and you'll send them back the bogus one.

If it runs fine without the wet side... well just call them. They'll take care of you. Their support is very good.

Thank u