I just broke my SWC 120 Cone

[dotc0m]

While cleaning it.

Is there a number I can call for support on replacement parts? Thanks.

The double threaded side that connects the power head to the bottom plate broke off, and now I can't remove either from the source.

I'm really annoyed.

 

[batt600]

Here thay should have what you need . http://saltwaterconnection.com/index.php?main_page=index&cPath=4&sort=20a&page=4

 

[dotc0m]

The thread neck is stuck in my powerhead right now, and the other side of that thread is stuck on the plate. I need to replace the entire bottom part, and maybe the powerhead as well unless I can somehow peel it off.

 

[dotc0m]

If I can't get the threaded broken piece that's in the output of the Power head out, I'll need to replace the powerhead (http://www.saltwaterconnection.com/...id=136&zenid=46ffdaa243e8fad5563020b011265d30) and also the cone bubble plate because the bottom plate (http://www.saltwaterconnection.com/...id=121&zenid=46ffdaa243e8fad5563020b011265d30) of the two has the other half of the thread broken off stuck there and the nut on the other side is jammed in there, which is how I broke it to begin with becuase I was trying to take that off while it was still attached to the pump, stupid me.

I can't seem to find the piece I broke, or the threaded nut that keeps it together. Excuse my terminology.

 

[batt600]

Is this what your looking for

http://www.saltwaterconnection.com/...page=6&zenid=46ffdaa243e8fad5563020b011265d30

 

[dotc0m]

So this gasket like nut that holds down the tube-like threaded thing got jammed, so this was my first problem, becuase I hand tightened it to the point where I couldn't unscrew it. This is what lead me to just playing around with the powerhead while it was attached to the bottom plate.

I ended up screwing in the threaded tube into the powerhead to the point where I twisted it off. Now the remains of the threaded tube is stuck on both the output of the powerhead, and the bottom part of hte plate.

Pics..:

 

[dotc0m]

And I can't get that thing off on the first pic. I've gotten to the point where I'm taking a knife and slicing the inside out little by little, but I'm afriad I'll just hav eto end up replacing the whole bubble plate.

 

[batt600]

try some vise grips to hold the piece that broke

 

[dotc0m]

The other end is still stuck in the powerhead. Any tips on taking that out before I go at it later today?

 

[dotc0m]

So I managed to salvage my plate and the pump. All I need to buy is this:

http://i51.tinypic.com/28v6a2p.jpg
http://i56.tinypic.com/35848si.jpg

Via their contact us page, I contacted them that night, and a gentlemen got back to me promptly even though he told me he was out of the country and wouldn't be back till Tuesday! Great service . Having said that, after I sent him the pics, he simply asked for my address and is sending out this part to my place. I can't be more happy with this product. This set back was a fault of my own but they are definitely living up to the performance of their products both in ability and customer support.

Thanks SWC, I can't wait to get my skimmer back up on my skimmerless tank

 

[batt600]

Call scw thay should hav that in stock for you

 

[dotc0m]

They don't have a number found on their website. I've been talking to them via email. I do have their number now because it's in the rep's signature and see that they're in Canada. I don't see the item on their website either which is why I had to contact them.

It looks like he won't be charging me anything!

 

[henrystyle]

Anyone know what size hose fits on the skimmer cup drain plug?
I'm missing my drain hose.