Alright I'm gonna make a confession! I work at one... YA I KNOW... flame on!
Atleast, I'm trying to make a difference.
You folks can complain and ***** to the managers all you want but guess what! They really don't give a sh*t unless they are into the hobby themselves. Most Petco's avg. about 1 grand a week in fish live stock sells. If there lucky! They also have alot of fish shrink to contend with. Overall store sales is in the range of 30g to 50g a week on average. Your boycott's will do very little to hurt this corperation!
I'll let you in on a little secret though.
If you really want to make a difference do what the managers dont want you to do. Call the *corperate office" this is what they fear! They make things happen if they are concerned about losing customers.
Right now is a very bad time to shop at Petco... Not only are they almost always understaffed, but now they are cutting available hours to schedule employee's.
(full time employees working 32-34 hours)
During a time in which there sales are thriving! All this to meet unobtainable goals set last year!
Why would the directory for corperate employees expand considerably. When at the same time there cutting hours on there laborer's. So you have the fish specialist ring'n on a cash registor and bag'n crickets! Instead of doing there job. That normally is hard to do regardless...
-IF- I didn't have any customer service. Then still, I would be pressed for time to get all needed maintance done. Unless you learn to cut corners which most employee's finally end up doing. (NOT ME!)
Every time you try to get something done you got some idiot asking you how many of those pretty fish(saltwater)they can fit in there critter keeper(tiny plastic cage)! Or some other question that ANYONE with common sense can answer themselves. Educating these folks takes a great deal of time and patience.
Plus you constantly have people comming into the department for things in other parts of the store! You can not tell them that's not your department, without being written up for it by a manager, if they complain. Which they will.
Fish specialist is not even the job tittle. Your an animal companion specialist!
Not only that but guess what your a cashier/sales assosiate/stocker etc. There are no cashiers or stockers. This is what sales assosiates and animal companion specialists are for!
If your wondering why you see so many sick fish or dead ones? Its because they have a policy against using "sick" tanks. Most the employee's vary from policy and leave them in the tanks till they die. The policy is to keep a bucket with finquel ready at all times. Any fish that gets/looks sick is suppose to be killed this way!
Granted some petco's do keep sick tanks, but if it is there when the District Manager does his check. The store manager will be written up for it!
Last policy I would like to run by you... some favor but most object. It is against policy to float bags. If caught floating bags in the presence of a District Manager then your store manager will be written up for it! If your store manager is understanding they will take the bullet and want you to float!
In no way am I trying to defend Petco. Don't take what I'm saying the wrong way. It is my attempt to give you all some insider information! Call me a spy if you like, but I'm in it for the wellfare of the fish. God only knows how many I have saved. Hopefully I wont go to hell for having worked there... Or am I already there?
HTH