You know, I was very enthusiastic about www.garf.org when I first set up my 29 gallon reef tank. I had been to their web site often to read about what GRUNGE can do for my tank, what with all its attributes, crustacian spores seeding my tank, sponges and coral spores just busting out..after a 6-8 week turn over, cycling, of which fro an established tank as mine is, 2 monthes is nothing when it comes to 'seeding' a tank. I had no problem and when I was ready this past October '06, I ordered thru their web page. I was amazed at the 'substrate' actually its just argonite with a few sprinkles of some colored rocks and some old shells mixed in.
Then the crabs and the snails came....the "Cleaning Crew' they so adroitly portray on their web site, Uh-Huh. 2/3rds of those have all since died, try getting the dead from out behind 52lbs of LR.
Thru the 'cycling time', I attempted to ask them about the 'coral' they put in my oreder for 'FREE'. I sent email after email and left 4 voice mails, with no RESPONSE what so ever. To get the response I did get, I sent an email to their web master, telling him these people do not communicate after the sale. Ive NOT seen my money back NOR any replace product.
Well, its the 17th of January, 2007 and as of about 3 weeks ago, I let LeRoy know just how great this GRUNGE is and here is his response to the email I sent to him. And, Ive YET to hear from them since>>
Hello, I am sorry that you are having no success with our
GRUNGE.
Please allow me to refund your money, and replace the product.
The grunge is a living product, and we feel bad that your small
batch was not all you hoped for. Shipping companies do
sometimes allow the packages to get too hot or too cold.
Thank you for your feedback.
> From: getsteppin
> Date: 2007/01/06 Sat AM 02:55:30 EST
> To: <[email protected]>
> Subject: whats in my tank?
>
> Ok LeRoy, its been 2 monthes since I added 7 lbs of what?
> All the 'grungy' things of which is suppose to be showing up after
the first 2 months in an established tank, as you so eleoquently
portrayed to the world thru your web site...........aint happenin.
> I have a 5 year old 29 gallon DSB, where is 'all the GREATNESS
of your grunge?
> where is the sponge spores 'growing wildly' out of everything?
>
> I think Ive been took
>
> i asked for grunge plus @$5.00 per pound.
> i paid for 5lb and got 7....woooo-weeeeee!
> 7 lbs of Argonite @ $5.00 lb.
>
> What have I got in my tank?
> that stuff 'grunge PLUS(?) is as sparkley clean as the AgraLive
Ive had for years.
>
> I dont beleive you folks are the people you have portrayed
yourselves to be.
>
> All the while, laughing all the way to the bank.
>
> the last time I talked to Sally she sounded like she was about to
die, same as last year.
> The only way I can tell she is still around is the time stamp on her
'posts'
> iam disappointed. I think your're selling crap.
>
> getsteppin
> Bentonville, Arkansas
>
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Then the crabs and the snails came....the "Cleaning Crew' they so adroitly portray on their web site, Uh-Huh. 2/3rds of those have all since died, try getting the dead from out behind 52lbs of LR.
Thru the 'cycling time', I attempted to ask them about the 'coral' they put in my oreder for 'FREE'. I sent email after email and left 4 voice mails, with no RESPONSE what so ever. To get the response I did get, I sent an email to their web master, telling him these people do not communicate after the sale. Ive NOT seen my money back NOR any replace product.
Well, its the 17th of January, 2007 and as of about 3 weeks ago, I let LeRoy know just how great this GRUNGE is and here is his response to the email I sent to him. And, Ive YET to hear from them since>>
Hello, I am sorry that you are having no success with our
GRUNGE.
Please allow me to refund your money, and replace the product.
The grunge is a living product, and we feel bad that your small
batch was not all you hoped for. Shipping companies do
sometimes allow the packages to get too hot or too cold.
Thank you for your feedback.
> From: getsteppin
> Date: 2007/01/06 Sat AM 02:55:30 EST
> To: <[email protected]>
> Subject: whats in my tank?
>
> Ok LeRoy, its been 2 monthes since I added 7 lbs of what?
> All the 'grungy' things of which is suppose to be showing up after
the first 2 months in an established tank, as you so eleoquently
portrayed to the world thru your web site...........aint happenin.
> I have a 5 year old 29 gallon DSB, where is 'all the GREATNESS
of your grunge?
> where is the sponge spores 'growing wildly' out of everything?
>
> I think Ive been took
>
> i asked for grunge plus @$5.00 per pound.
> i paid for 5lb and got 7....woooo-weeeeee!
> 7 lbs of Argonite @ $5.00 lb.
>
> What have I got in my tank?
> that stuff 'grunge PLUS(?) is as sparkley clean as the AgraLive
Ive had for years.
>
> I dont beleive you folks are the people you have portrayed
yourselves to be.
>
> All the while, laughing all the way to the bank.
>
> the last time I talked to Sally she sounded like she was about to
die, same as last year.
> The only way I can tell she is still around is the time stamp on her
'posts'
> iam disappointed. I think your're selling crap.
>
> getsteppin
> Bentonville, Arkansas
>
--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.16.6/617 - Release Date: 1/5/2007 11:11 AM
